Disability support in Lake Macquarie

Altitude Support Services provides personalised disability support across Lake Macquarie, helping participants with community access, daily living, in-home support, social participation, transport-supported activities and skill development.

Local support across Lake Macquarie

Our Lake Macquarie service area can include Belmont, Charlestown, Cardiff, Glendale, Warners Bay, Toronto, Swansea and nearby communities, subject to worker availability and the agreed support arrangement.

We are a local Hunter business with strong knowledge of Lake Macquarie and its communities. That local understanding helps us plan support around familiar neighbourhoods, appointments and activities, with your routines and interests guiding the day. Read about our team’s experience and approach.

Disability support services in Lake Macquarie

• Community access support for local outings, appointments, shopping and activities
• In-home support with practical routines and household tasks
• Daily living assistance focused on independence and choice
• One-to-one individual support based on the participant’s needs and goals
• Skill development to build confidence and everyday capacity
• Social and community participation based on interests and connection

Community access in Lake Macquarie

Community access may include appointments, shopping, errands, local activities, exercise, hobbies, visiting community venues or simply getting out and doing more of the things the participant enjoys. We aim to make support purposeful and participant-led.

For some people, community support is also a chance to practise planning, communication, money skills, decision-making and confidence in public settings.

Support at home

In-home disability support can assist with everyday routines such as meal preparation, household tasks, shopping preparation and maintaining a comfortable home environment. We work respectfully in the participant’s space and encourage independence wherever appropriate.

A support arrangement that fits

Before regular supports begin, we talk through the participant’s goals, routine, communication preferences, interests, preferred times and worker preferences. Where we have capacity, we then work towards a suitable worker match and a clear ongoing arrangement.

Funding

Self-managed and plan-managed NDIS participants are welcome. If you are unsure how a support relates to your individual NDIS funding, you can confirm this with your plan manager, support coordinator or the NDIS.

Frequently asked questions

Do you provide disability support workers throughout Lake Macquarie?

We provide support across a range of Lake Macquarie suburbs, including Belmont, Charlestown, Cardiff, Glendale, Warners Bay, Toronto and surrounding areas, subject to current capacity.

Can support include community activities and appointments?

Yes. Community-based support can include appointments, errands, shopping, recreation and social activities where these form part of the agreed support.

Can I request a worker who suits my interests and routine?

Yes. Worker matching is an important part of establishing support. We consider practical availability as well as preferences, interests and the type of assistance required.

Can a support coordinator make a referral?

Yes. Participants, families, carers and support coordinators can enquire or refer. We keep the participant’s preferences and consent central to the process.

We also provide disability support in Newcastle, Maitland, Cessnock and the Hunter Valley and Raymond Terrace.